Frequently Asked Questions ❓

Pick your product and plan, enter your name, email and WhatsApp number, then pay with JazzCash, Easypaisa or any debit/credit card via PayFast. Your account details are delivered automatically on the order page and by email — usually within minutes.

JazzCash, Easypaisa and all major debit/credit cards through PayFast (Pakistan). You can also pay instantly from your Zabify wallet balance, or with Binance USDT. No international card is ever needed.

Delivery is automatic and normally completes within 1–5 minutes of payment confirmation. If a supplier is temporarily out of stock, the order is held safely and delivered manually by our team — you can watch its live status on the Track Order page.

Every order gets a code like ZB-XXXXXX (shown after payment and sent by email). Enter it on the Track Order page to see the live status and, once delivered, your full account details. If you have an account, all your orders also appear under My Orders.

Your wallet lets you top up once (via PayFast) and then check out in one click without repeating payment steps. Wallet balance never expires, and if a wallet-paid order is cancelled, your money returns to the wallet automatically.

Share your personal referral link from My Account. When a friend signs up through it and completes their first order, you BOTH earn wallet credit (currently Rs. 100 each). There is no limit on how many friends you can invite.

Contact WhatsApp support with your order code as soon as possible. If the account is not working at the time of delivery, we will fix it, replace it or refund you to your wallet, as described in our Refund Policy.

Yes, in the cases covered by our Refund Policy: for example if we cannot deliver your order, or a delivered account is not working and cannot be replaced. Because these are digital products, successfully delivered and working accounts cannot be refunded after use.

Yes — watch the announcement bar on the homepage for active coupon codes, and look out for seasonal sales. Some loyal customers also receive personal special prices and discounts on their accounts.

Payments run on PayFast's secure gateway with signed, amount-verified confirmations — we never see or store your card or wallet PIN. Every order is trackable, and support is available 24/7 on WhatsApp.

No — guest checkout works fine. But a free account gives you My Orders history, one-click wallet checkout, referral earnings and faster support, so we recommend it.

Of course. At checkout, use the recipient's email if the delivery should go straight to them, or your own email if you want to hand over the details yourself.